Support
Something not working, or a purchase that did not unlock? Write to us and we will get back to you, usually within two business days.
Common questions
How do I cancel a subscription?
Open Settings on your iPad → your Apple ID → Subscriptions → 3D Graffiti → Cancel. You keep access until the end of the period you already paid for. Deleting the app does not cancel a subscription.
I reinstalled the app and my purchase is gone
Open the subscription or store screen in the app and tap Restore Purchases. Purchases are tied to your Apple ID, so make sure you are signed in with the same one.
Where are my paintings stored?
On your iPad. Deleting the app deletes them, so export anything you want to keep first. To be completed: update once export and backup ship.
How do I request deletion of my data?
Write to all-appp_games@hotmail.com with the subject "Data request". Since artwork stays on your device, removing the app removes it too.
Something else
Feature requests and bug reports are welcome at the same address.